题目内容
（请给出正确答案）
[单选题]
On arrival,our staff () the customer with placing the sandbags down off the vehicle.
A.assisted
B.sustained
C.attracted
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题目内容
（请给出正确答案）
如果结果不匹配，请 联系老师 获取答案
题目内容
（请给出正确答案）
A.assisted
B.sustained
C.attracted
如果结果不匹配，请 联系老师 获取答案
更多“On arrival,our staff () the cu…”相关的问题
Loss due to delayed arrival of the goods
In 2006 an import and export corporation exported 1 000 tons of walnut to a British company on the basis of CIF. Payment is made by irrevocable letter of credit at sight. The terms of delivery is subject to the arrival of the goods in Avonmouth on December 2 ,2006 , which is a special item. Our violation to this term resultecl in some economic losses. The basic items in the contract as follows :
Shipment: To be shipped during Oct. 2006 from China port to Avonmouth. The relevant UC opened by the Buyer will reach the Seller before the end of Sept. 2006. Seller undertakes to guarantee that the carrying steamer shall arrive at the named port of destination not later than Dec.2,2006. The actual date of her arrival at the named port of destination will be subject to the actual date of her arrival at the port of destination named verified by the relevant carrier or her agents.
Special terms and conditions on Prices :
(1) In case the carrying vessel arrives at Avonmouth earlier than Nov. 26 ,2006 , the Buyer shall pay the Seller price premium of 0.2% on the total invoice value per day.
(2)In case the carrying streamer arrives at Avonmouth later than Dec. 2,2006, the Seller shall agree to have the contract cancelled if so requested by the Buyer and if the payment has been already collected , it shall be refunded to the Buyer. Notice of the request for cancellation of contract is in all cases to be made to the Seller within 48 (forty-eight) hours after the time of arrival of the steamer at Avonmouth, otherwise the delivery shall be deemed as having been accepted by the Buyer.
After signing the contract , our corporation, through a forwarding agent, hired a vessel whose nationality is Sweden. The vessel started out on its voyage after loading on Oct. 5, 2006, and it was estimated that it would arrive at the destination on Dec. 2, 2006 if everything is in order.
Unfortunately, during the voyage, an engine of the vessel stopped working. Our corporation sent a towboat to drag the vessel forward considering the large amount of the shipments. But after the vessel's arrival at Avonmouth it was several hours later than the stipulated time of delivery (Dec. 2,2006) in the contract. Seeing the price of walnut was falling down in the local market,the Buyer notified our corporation that he refused to take delivery of the goods. Our company had to ask some agents to help sell all the goods on the spot in order to reduce the damage.
In this transaction,the loss of our party suffered was about USD600 000.
Questions :
(1) For walnuts are seasonal merchandises, usually they are sold before Christmas day. When exporting this kind of' goods ,what factor do you think is very important？
(2) In this case , the nature of the contract has changed from the Shipment Contract to Arrival Contract , why？
(Translate the case into Chinese and then answer the question)
Helpful hint: Some clauses of this contract change the characteristics of CIF contract.
Dear Sirs,
Reference to your letter dated March 1,2008 and our letter dated March 15,2008,we confirm having sold you：
Description-green tea made in Fujian,China
Quantity-6 tons
Price-＄100 per kilo,CIF
Containers-double sacks,free
Port-Yangkou Port,Shanghai
Shipment-promptly
Payment-by an irrevocable bank credit usable against surrendering of the shipping documents in London(credit to be opened by airmail)
Insurance-marine insurance to be covered by us
Claim No claim can be entertained unless made within 10 days of arrival of goods at the port of destination.
Other Conditions-We agree to settlement of disputes by arbitration,
Yours sincerely,
ZhuKang
A.交际能力是我们的所有员工都应该具备的技能，
B.有效沟通的能力是我们员工最基本的技能之一，
C.我们员工最大的优点就是能及时反馈客户意见。
Who is Smith speaking to？
A．The staff.
B．Professional journalists.
C．The faculty.
D．A group of students.
M: We have six regional centers which employ between 300 and 700 people each.
W: Why did the company decide to offer its products directly by phone and Internet rather than through insurance brokers or high street shops？
M: Well, the major reason was cost. With a call centre you don't have to pay high rents for good high street locations or pay commission to brokers and agents. We can then pass on these cost savings to our customers through competitive pricing of our products.
W: Well. How does a call centre affect the quality of service a customer gets？
M: When a customer calls, he can get an instant response. The computer database shows all the customer's details. This means we can offer our customers good products, quick service and lower premiums.
W: And what products does Direct Line offer？
M: Our company provide motor, house, travel and life insurances. We also offer financial services such as mortgages, personal loans, savings and pensions.
W: Gosh, so many. Are your workers able to deal with all these different products？
M: Some workers only deal with one product, while multi-skilled staff can deal with two or three products. But the system is programmed to guide staff members in dealing with 80%--90% of enquires and claims.
W: What do you think of the future for call centers？
M: They're definitely here to stay. But as more and more new call centers are set up, it'll become harder to find good staff, so we will have to offer better conditions. In the future, staff might work at home on computer networks.
(27)
A．Because the company does not have to pay as many claims as competitors.
B．Because the company rent no shops and pay no commission.
C．Because the company does not have to pay for advertising.
D．Because the company offers many products and services.
根据下面资料，回答题
Another Successful Year
The UK-based agricultural and garden equipment group PLT has had another successful year and is looking forward to the future with （0）.....B.....The group， which also has distribution and fuel （19）......has enjoyed record profits for the fifth year in A．（20）......
Pre-tax profits for the year （21） March 31 rose by 24 percent to ε 4.2 million.Total group sales （22）...... by five per cent to ε155 million， with the agricultural business delivering yet another record （23）......despite the somewhat difficult trading （24）......in the industry. Sales in the garden equipment （25）.....were slow in the early months of the year but increased dramatically in the finalquarter.
Chairman Suresh Kumar said， "It is my （26）......that we have continued to grow by（27）.....our customers well. I am delighted to （28）.....the continued development of our customer （29）......and I would like to thank all our customers for their （30）.....As well as an increase in customers， our staff numbers also continue to grow. During the year
we have taken （31）.....58 new employees so that our total workforce now numbers in excess of 700. All of the staff deserve my praise for their dedication and continued efforts in（32）.....these excellent results".
The group has proposed A．final （33）.... of 9.4p per share， bringing the total to 13p for the year.
（19）应选 查看材料
A.commitments
B.interests
C.responsibilities
D.benefits
Dialogue : How to make payment？
Buyer: Apparently, it is practical to make our payment for the complete set by installment, because the order includes not only your equipment, but also your service of installation, trial run and staff training.
Seller: Sure．What is your opinion on the installment payment？
Buyer: We think it is fair that we make a down payment on the delivery of the equipment．And then we will pay off the rest in three payments according to the progress of the project.
Seller: We may agree with your proposal．So, the down payment actually is worth the equipment that you purchase.
Buyer: We would like to pay it by L/C.
Seller: Sure．But you must open the L/C at sight one month before the shipment is made.
Buyer: No problem.
