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听力原文：M: Hello, Madam. What can I do for you？W: Hi. Uh... I bought this MP3 player here

听力原文：M: Hello, Madam. What can I do for you？

W: Hi. Uh... I bought this MP3 player here one year ago. But it doesn't work now.

M: Oh, dear. I am sorry to hear that.

W: I want to have it fixed. I am sure you can deal with it, right？

M: Absolutely. Will you please show me your sales slip？

W: Yeah, here it is.

M: I'm sorry, Madam. We can fix it for you, but I'm afraid that you have to pay for that.

W: Why？ You promised that you would fix it for free if it has any problems.

M: Yes, we did. But that was valid within one year. You see, yours has run out.

W. Well, it...uh...ran out a week ago, but I didn't drop it off a building or anything. What difference can a week make？

M: I'm sorry. We only have a one-year guarantee. So we can't...

W: Can't you make any exception？ That is only a week.

M: Sorry, Madam. If we make it for you, we'll have to make it for everybody.

W: Actually it didn't work a week ago, but at that time I was too busy to bring it here. So strictly speaking the time when it got bad was really within the one-year guarantee.

M: Well, Madam. You should have brought it in earlier. There is nothing I can do for you.

W: So you surely can't give me an exception？

M: Sorry, Madam. The rules are the rules.

W: OK. You just fix it. I'll pay for that.

(27)

A．In a supermarket.

B．At a shop.

C．In a grocery.

D．At a repair shop.

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更多“听力原文：M: Hello, Madam. What can…”相关的问题

第1题

听力原文：M: Hello madam, can I see your passports and tickets？W: Certainly, here you are.M

听力原文：M: Hello madam, can I see your passports and tickets？

W: Certainly, here you are.

M: OK, that's fine. Where would you like to sit？ Any preference？

W: Yes, I think maybe quite near to the toilet, for the kids. You know how they get when they are traveling. Mine get so excited they need to pee all the way there!

M: Yes, the joys of taking the kids on a plane. That's no problem. You are all seated together, in the middle row. Seat numbers K20-24, near to the toilets.

W: Perfect, thanks.

M: Here are your boarding passes. How many bags do you want to check in？ These 3 large ones？

W: Yes. You know women; we can never travel light. Most of that is my clothes!

M: You would be surprised at how much luggage some people take on holiday. This is nothing compared to that! So, that's everything, if you would like to make your way through to departures. Have a good flight and enjoy your holiday.

W: Thank you. We will.

(23)

A．Her bags.

B．Her passport and tickets.

C．Her children.

D．Her seats.

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第2题

听力原文：M: Can I help you,Madam？W: Yes. I want to see some cardigans.M: What size do you

听力原文：M: Can I help you,Madam？

W: Yes. I want to see some cardigans.

M: What size do you take, Madam？

W: About fourteen inches.

What is the size of the cardigan the woman wants？

A．Fourteen inches.

B．Fifteen inches.

C．Forty inches.

D．Fifty inches.

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第3题

听力原文：M: Is your baggage only these two bags, Madam？W: That's right.M: Have you anythin

听力原文：M: Is your baggage only these two bags, Madam？

W: That's right.

M: Have you anything to declare？

W: No. They are all my personal belongings.

Who is the man？

A．A policeman.

B．A porter.

C．A customs officer.

D．A hotel clerk.

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第4题

听力原文：M: What seems to be the problem with your VCD, Madam？W: Well, the light switch is

听力原文：M: What seems to be the problem with your VCD, Madam？

W: Well, the light switch is broken and the plug needs repairing.

Q: What is the man's most probable occupation？

(18)

A．He is a driver.

B．He is an electrician.

C．He is a carpenter.

D．He is a bricklayer.

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第5题

听力原文：M: May I help you, madam？W: Yes, I'd like to have a cake and a cup of coffee, ple

听力原文：M: May I help you, madam？

W: Yes, I'd like to have a cake and a cup of coffee, please.

M: Black or white？

W: White, please.

What is the man's profession？

A．A waiter.

B．A cook.

C．A salesman.

D．A shop assistant.

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第6题

听力原文：M: What can I do for you, Madam？W: Yes, I bought these shoes here days ago. But t

听力原文：M: What can I do for you, Madam？

W: Yes, I bought these shoes here days ago. But they seem too small. Can you change a pair for me？

Where did the conversation take place？

A．In a shoe shop.

B．In a clinic.

C．In an office.

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第7题

听力原文：M: Excuse me，madam，I'm new in town．Can you tell me the way to the Grand Cinema？W:

听力原文：M: Excuse me，madam，I'm new in town．Can you tell me the way to the Grand Cinema？

W: Go along this street for about ten minutes，then you will see it. It's a stone's throw away from here．

Q: What can we learn from the conversation？

(19)

A．The cinema building is made of stone.

B．The cinema is very near.

C．The cinema is popular.

D．The cinema is large.

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第8题

听力原文：M: Have you booked a table, madam？W: Yes, we've booked one for two. The name is M

听力原文：M: Have you booked a table, madam？

W: Yes, we've booked one for two. The name is Morrison.

M: Oh, yes, we have the table for you near the group. This way, please.

W: The music group？ I can' t stand the noisy places. Now where' s the menu？

M: It's on .the wall, madam, on the blackboard.

W: Indeed. I suppose you can't afford.proper menus.

M: I'm sorry, madam, but that's what we always do.

W: Oh, If I weren t so hungry, I would leave immediately.

Where does this conversation take place？

A．In a concert hall.

B．In a restaurant.

C．In a theatre.

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第9题

听力原文：M: What can I do for you, Madam？W: Can I get a city map at the hotel？M: Yes, ther

听力原文：M: What can I do for you, Madam？

W: Can I get a city map at the hotel？

M: Yes, there is a newspaper stall downstairs where they have the city map.

Shall I get one for you？

W: No, thanks. We can get one when we go downstairs.

What has the man done to help？

A．He has offered the information.

B．He has gone downstairs.

C．He has offered a newspaper.

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第10题

听力原文：M: Now, what's your problem, Madam？W: Oh, yes. My husband bought this yellow skir

听力原文：M: Now, what's your problem, Madam？

W: Oh, yes. My husband bought this yellow skirt here yesterday. It is very nice, but it's not the color I want. Have you got any blue ones？

Q: What does the woman want to do？

(16)

A．She wants to return the skirt her husband bought.

B．She wants to buy another skirt.

C．She wants to change the blue skirt for a yellow one.

D．She wants to change the yellow skirt for a blue one.

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第11题

听力原文：M：Good afternoon，Madam，would you like to sit beside the window？ You can enjoy the

sea and the mountains．

W：I'd prefer to sit alone，but I suppose this will do．Have you a menu，please？

Q：What's the probable relationship between them？

(19)

A．Waiter and customer.

B．Doorkeeper and visitor.

C．Servant and hostess.

D．Shop-assistant and customer.

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