A.Statistical Process Control,统计过程控制
B.Standard Process Control,标准工艺控制
C.Shipping Control,出货控制
D.Safety Produce Control,安全生产控制
A.measuring actual performance
B.changing the standard
C.taking managerial action
D.comparing actual against the standard
A.adjusting measurement standards
B.rewarding/punishing employee performance
C.benchmarking standards with a competitor
D.taking managerial action
E.reengineering the process
A.less important
B.equally important
C.much less important
D.more important
E.five times more important
A.do nothing
B.following competitors
C.correcting actual performance
D.changing standards
E.determining standards
A.planned corrective action
B.strategic corrective action
C.cognitive corrective action
D.immediate corrective action
E.basic corrective action
A.immediate corrective action
B.revise the standard
C.basic corrective action
D.increase the range of variation
E.decrease the range of variation
A.immediate corrective action
B.cognitive corrective action
C.strategic corrective action
D.planned corrective action
E.basic corrective action